Terms and Conditions

 

Welcome to v4nlif3.co.uk. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By browsing or placing an order through this site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with these terms, please do not use our website.

1. Company Information

v4nlif3.co.uk is an online clothing and accessories shop based in the UK, specialising in casual streetwear, including t-shirts, caps, clutch bags, and hoodies.

Contact Information:

We aim to respond to all customer service queries within 48 hours, Monday to Friday.

2. Product Information and Orders

All products listed on our website are subject to availability. Product descriptions, images, and prices are accurate to the best of our knowledge at the time of posting. However, slight variations in colour or design may occur due to screen settings or manufacturing differences.

Placing an order through our website constitutes an offer to purchase goods. We reserve the right to accept or reject this offer for any reason, including but not limited to stock availability, payment verification issues, or suspected fraudulent activity.

You will receive a confirmation email once your order has been successfully placed. A second email will be sent once the order has been dispatched.

3. Pricing and Payment

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable.

We accept secure payment via major credit/debit cards and other methods offered at checkout. Payments are processed through a secure third-party payment gateway to ensure your details are kept safe.

Orders will not be dispatched until payment has been received in full.

We reserve the right to change prices at any time without prior notice. However, the price you pay will always be the amount stated at the time of your order confirmation.

4. Shipping and Delivery

We aim to process and dispatch orders within 3–5 working days. During peak periods or holidays, dispatch may take slightly longer.

Delivery times vary depending on your location. Standard UK delivery usually takes 2–4 working days after dispatch. You will receive a notification email with tracking information where applicable.

Delivery charges are calculated at checkout and are based on the delivery address and size/weight of the order.

Please ensure your shipping address is correct. We are not responsible for orders delayed or lost due to incorrect or incomplete address details.

5. Returns and Refunds

We want you to be happy with your purchase. If you change your mind, you may return your order within 14 days of receiving it.

To be eligible for a return:

  • Items must be unworn, unwashed, and in their original packaging with tags attached.

  • You must include your order number or proof of purchase.

  • Items must be returned at your own cost unless the product is faulty or sent in error.

Please email support@v4nlif3.co.uk before returning any items, so we can authorise the return and provide further instructions.

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to the original payment method within 7 working days.

6. Faulty, Incorrect or Damaged Items

If you receive an item that is faulty, damaged, or incorrect, please notify us within 48 hours of delivery by emailing support@v4nlif3.co.uk, including photos where possible.

In such cases, we will offer a replacement, exchange, or full refund, including any return postage costs. Please do not send items back before contacting us.

7. Intellectual Property

All content on this website—including images, product descriptions, graphics, logos, and branding—is the property of v4nlif3.co.uk and is protected by copyright and intellectual property laws.

You may not copy, reproduce, republish, or use any part of this website or our materials without written permission.

8. Privacy and Data Protection

We take your privacy seriously. Any personal data collected via this website (e.g. name, email, delivery address) will be handled in accordance with the UK GDPR and our [Privacy Policy].

Your information will only be used for processing orders, communication, and marketing (if you have opted in). We do not sell or share your data with third parties for unrelated purposes.

9. Limitation of Liability

While we take all reasonable steps to ensure the accuracy and reliability of our website and service, we do not guarantee that it will be error-free or uninterrupted.

We are not liable for:

  • Any indirect, incidental, or consequential losses

  • Any loss or damage caused by delays in delivery outside our control

  • Any loss of profit, business, or reputation arising from the use of our site or products

10. Amendments to Terms

We reserve the right to change these Terms and Conditions at any time. Updates will be posted on this page with the effective date. Continued use of the website after changes are published signifies acceptance of those changes.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes or claims will be subject to the exclusive jurisdiction of the English courts.

If you have any questions about these terms, please don’t hesitate to contact us:

Email: support@v4nlif3.co.uk
Phone: 07838 191213