Privacy Policy

Last updated: 29th April 2025

At v4nlif3.co.uk, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website or interact with our services.

1. Introduction

This policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding your information. By using our website, you agree to the terms of this policy.

2. What Information We Collect

We may collect and process the following types of information:

  • Your full name

  • Email address

  • Postal address

  • Phone number

  • Payment information (handled securely by third-party payment processors)

  • Purchase history

  • IP address, browser type, and device details (via cookies and analytics)

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you about your order, returns or account

  • Provide customer support

  • Send newsletters and promotional offers (if you opt in)

  • Improve our website and services

  • Prevent fraud and secure our website

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with trusted third parties, such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery services (e.g. Royal Mail, Evri)

  • IT and web service providers (for secure hosting and support)

  • Legal authorities if required by law

All third parties are required to respect your privacy and handle your data securely.

5. How We Store and Protect Your Data

Your data is stored on secure servers using encryption and modern security protocols. We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal and tax obligations.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to how we use your data

  • Withdraw your consent at any time (for marketing emails)

To exercise these rights, email us at support@v4nlif3.co.uk. We aim to respond to all data requests within 30 days.

7. Cookies

Our website uses cookies to improve functionality, analyse traffic, and personalise your experience. You can choose to accept or decline cookies through your browser settings.

For full details, please refer to our [Cookie Policy].

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. Please read their privacy policies before submitting any personal data.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in legal requirements or our business practices. The latest version will always be available on our website with the date of the update.

10. Contact Us

If you have any questions or concerns about your privacy, feel free to get in touch:

Email: support@v4nlif3.co.uk
Phone: 07838 191213
Website: https://v4nlif3.co.uk